FAQ

Navigation:
#1 Membership-Related Questions
#2 Photo Usage Questions
#3 Technical Questions

#1 Membership-Related Questions

I'm a member. Where can I control my account?

On Gumroad or via received emails. Through Gumroad you will be receiving new collections and you can access all received collections in your Gumroad account as well.

To get access to our PREMIUM Library, please find your receipt email with access link.

I'm a member. How can I download a collection?

You can preview all collections here on our website. For example, if you want collection #110 Halloween Mood, simply go to the PREMIUM Library and find folder 110 Halloween Mood.

You can download full collection as a ZIP file or you can just browse through all photos in high resolution and download photos one by one. Link to the PREMIUM Library is in your receipt email.

I'm a member. Where can I get access to the PREMIUM Library?

To get access to the PREMIUM Library, please find your receipt email with access link. Through this link you can easily preview every photo and download any collection to your computer as a ZIP archive.

How it works?

After you subscribe to any of our plans, you'll get a receipt email with access link to our PREMIUM Library where you can go through all our collections and easily preview every photo and download any collection to your computer as a ZIP archive. It's like browsing through folders on your computer.

And from now, all new PREMIUM photo collections will be landing right into your email inbox.

What is Gumroad?

Gumroad, Inc. is a place where creative people can sell their products. It's our payment processor that keeps all transactions secure so we can focus on delivering photos.

Can I cancel anytime?

Yes, in your Gumroad Library or via received emails. If you cancel before the end of a billing period, you’ll be receiving new collections until that billing period is over.

Will I get a link to the PREMIUM Library immediately?

Yes, you’ll find it in the receipt email from Gumroad.

How many photos will I get?

50+ new photos every month (sometimes it’s 53, sometimes more than 100) and instant access to all published collections with more than 10,000+ PREMIUM photos! In 2020 we sent over 2,000 new photos to our Members.

Why is it subscription-based?

Because you get new content every month and we guarantee 50+ new photos every month! In 2018 we've added 20+ new collections with more than 1,400+ PREMIUM photos and in 2020 we've sent over 2,000+ new photos to our Members.

Can I get a refund?

Given you gain access to our whole library instantly and there are no strings attached (meaning you can cancel anytime), we do not generally offer refund on a purchased subscription.

But don’t worry, if you cancel before the end of a billing period, you’ll be receiving all new collections until that billing period is over.

If you want to be 110% sure about entering the next billing period, set a reminder e.g. 10 days in advance to decide.

Can I get an EU VAT refund?

Yes, you can. See this article on Gumroad.

Can I get an invoice?

Yes, you can generate it in the email receipt.

How can I contact support?

Simply reply to any email you received from us.

Can I search through picjumbo PREMIUM photos?

Unfortunately not at this time. But you can preview all available photos and collections here.

#2 Photo Usage Questions

Can I edit picjumbo PREMIUM photos?

Yes, you can.

Can I use picjumbo PREMIUM photos on social media?

Yes, you can.

Can I use picjumbo PREMIUM photos in my blog posts?

Yes, you can.

Can I use picjumbo PREMIUM photos in HTML/PSD/PowerPoint templates that I sell?

Yes, you can. It would be greatly appreciated if you could credit picjumbo website in your product description.

Can I use the photos commercially (e.g. for client’s works)?

Yes, you can. However, please keep in mind, that although the photos listed here can be used for commercial purposes, some photos do not have model or property release. Some photos may also contain copyrighted brands, logos, objects or personal properties.

Can I sell themes or templates with picjumbo PREMIUM photos included in the design?

Yes, you can keep the photo in your theme/template/keynote files etc., but you cannot redistribute the pictures as a file. It would be greatly appreciated if you credit picjumbo website in your product description.

What about all the photos with logos or trademarks?

Just like on any other stock photo site, you are responsible for how you use the photos. Be respectful to registered trademarks, brands, objects or properties captured on the photos. We are allowing commercial use from the photographer’s perspective — meaning we, picjumbo photographers, are okay with you (or your client) using the photos commercially. But we cannot represent others who may claim to be owners of copyright or properties captured on any of the photos.

Can I resell picjumbo PREMIUM photos or upload them to a different stock photo site?

No, you can't.

Can I upload picjumbo PREMIUM photos into an image library of our app/website builder/plugin to be used by our users/customers?

Yes, but you need our Photo Redistribution plan for this. Read more information about it here: Photo Redistribution »

Do I have to credit the author?

No, it's not necessary.

#3 Technical Questions

Can I download all files at once?

We have more than 250 GB of data in our PREMIUM Library and it is not possible to ZIP it all on-the-fly. For collections, there should be no problem with downloading about 5-10 collections at a time.

For Categories or All in One Pack we'd recommend downloading one folder after another (not the whole 'Categories' or 'All in One Pack' folders).

Always use Decompressor.app on Mac or 7-zip on Windows for unarchiving downloaded ZIP files.

Can I switch between list and gallery view in PREMIUM Library?

Yes, you can. The setting is in the right top corner — select Tiles for gallery view.

Can I download only a few photos instead of full collection?

Yes, simply select your favourite photos in PREMIUM Library and click Download. You'll get a ZIP archive only with selected photos.

I cannot open downloaded ZIP file. What should I do?

For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and try to open your ZIP file with any of these apps.

If you still have problems with opening the file, please try to download the file again and make sure you have enough free space on your hard drive.

I'm getting "file is corrupted" error when opening a ZIP file. What should I do?

It's probably because you're using incompatible software. For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and open your ZIP file with one of these apps.

Are you ready to get the full picjumbo power?
Join PREMIUM today!

Latest PREMIUM collection was published just 3 days ago.
Join PREMIUM today and you'll get:

  • 10,000+ exclusive & never published photos
  • 50+ new stock photos every month straight to your inbox
  • 170+ stock photo collections ready to download
  • 3 premium fonts (value $30+) after one month of Membership
  • PREMIUM categories
  • All in One Pack (including all 4,000+ free picjumbo images)
  • Support for picjumbo project (so we can make more and more photos!) ❤️
  • Cancel at any time
1 Month: $49/month Subscribe now If you‘d use only 100 photos from our PREMIUM Library, it‘d be less than $0.50/photo! 12 Months: $129= $11/month/year Subscribe now SAVE 78% PER YEAR In 2020 we‘ve sent over 2,000 new photos to our Members. For $129/year it‘s a steal!  $399   $249
Lifetime Membership
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Payment methods

All plans can be cancelled at any time. All prices excluding EU VAT.

The best of best: download our most popular stock photo collections

Download hi-res stock photos from our Yoga at Home PREMIUM Collection! Download hi-res stock photos from our Yoga at Home PREMIUM Collection!
Yoga at Home
#166
42 photos — sent February 25, 2021
Download hi-res stock photos from our White Rose PREMIUM Collection! Download hi-res stock photos from our White Rose PREMIUM Collection!
White Rose
#168
17 photos — sent March 30, 2021
Download hi-res stock photos from our Dark Leaves PREMIUM Collection! Download hi-res stock photos from our Dark Leaves PREMIUM Collection!
Dark Leaves
#109
25 photos — sent September 20, 2018
Download hi-res stock photos from our Icelandic Waterfalls PREMIUM Collection! Download hi-res stock photos from our Icelandic Waterfalls PREMIUM Collection!
Icelandic Waterfalls
#129
196 photos — sent August 7, 2019
Download hi-res stock photos from our Monaco PREMIUM Collection! Download hi-res stock photos from our Monaco PREMIUM Collection!
Monaco
#125
201 photos — sent May 15, 2019
Download hi-res stock photos from our Pool Time PREMIUM Collection! Download hi-res stock photos from our Pool Time PREMIUM Collection!
Pool Time
#107
55 photos — sent August 28, 2018
Download hi-res stock photos from our Cycling PREMIUM Collection! Download hi-res stock photos from our Cycling PREMIUM Collection!
Cycling
#133
181 photos — sent October 13, 2019
Download hi-res stock photos from our Venice, Italy PREMIUM Collection! Download hi-res stock photos from our Venice, Italy PREMIUM Collection!
Venice, Italy
#103
67 photos — sent June 16, 2018
Download hi-res stock photos from our Cinque Terre PREMIUM Collection! Download hi-res stock photos from our Cinque Terre PREMIUM Collection!
Cinque Terre
#98
138 photos — sent April 16, 2018
Download hi-res stock photos from our Ink PREMIUM Collection! Download hi-res stock photos from our Ink PREMIUM Collection!
Ink
#104
113 photos — sent July 10, 2018
Download hi-res stock photos from our Lago di Braies PREMIUM Collection! Download hi-res stock photos from our Lago di Braies PREMIUM Collection!
Lago di Braies
#90
122 photos — sent December 4, 2017
Download hi-res stock photos from our Happy Life PREMIUM Collection! Download hi-res stock photos from our Happy Life PREMIUM Collection!
Happy Life
#82
42 photos — sent June 1, 2017
Download hi-res stock photos from our Jessie The Dog on Christmas PREMIUM Collection! Download hi-res stock photos from our Jessie The Dog on Christmas PREMIUM Collection!
Jessie The Dog on Christmas
#71
18 photos — sent December 6, 2016
Download hi-res stock photos from our Icons of San Francisco PREMIUM Collection! Download hi-res stock photos from our Icons of San Francisco PREMIUM Collection!
Icons of San Francisco
#68
66 photos — sent October 17, 2016
Download hi-res stock photos from our Fit Life Vol. 2 PREMIUM Collection! Download hi-res stock photos from our Fit Life Vol. 2 PREMIUM Collection!
Fit Life Vol. 2
#67
35 photos — sent September 19, 2016
Download hi-res stock photos from our San Francisco at Night PREMIUM Collection! Download hi-res stock photos from our San Francisco at Night PREMIUM Collection!
San Francisco at Night
#65
49 photos — sent July 29, 2016
Download hi-res stock photos from our San Francisco Sneak Peek PREMIUM Collection! Download hi-res stock photos from our San Francisco Sneak Peek PREMIUM Collection!
San Francisco Sneak Peek
#61
20 photos — sent June 5, 2016
Download hi-res stock photos from our Roses PREMIUM Collection! Download hi-res stock photos from our Roses PREMIUM Collection!
Roses
#38
37 photos — sent February 13, 2015

See all 150+ collections here

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