FAQ

Navigation: Photo Usage QuestionsMembership-Related Questions, Technical Questions

Photo Usage Questions

Can I edit picjumbo PREMIUM photos?

Yes, you can.

Can I use picjumbo PREMIUM photos on social media?

Yes, you can.

Can I use picjumbo PREMIUM photos for blog post?

Yes, you can.

Can I use picjumbo PREMIUM photos in HTML/PSD/PowerPoint templates that I sell?

Yes, you can. It would be greatly appreciated if you credit picjumbo website in your product description.

Can I use the photos commercially (e.g. for client’s works)?

Yes, you can. However, please keep in mind, that although the photos listed here can be used for commercial purposes, some photos do not have model or property release. Some photos may also contain copyrighted brands, logos, objects or personal properties.

Can I sell themes or templates with picjumbo PREMIUM photos included in the design?

Yes, you can leave the photo in your theme/template/keynote files etc., but you cannot redistribute the pictures as a file. It would be greatly appreciated if you credit picjumbo website in your product description.

What about all the photos with logos or trademarks?

Just like on any other stock photo site, you are responsible for how you use the photos. Be respectful to registered trademarks, brands, objects or properties captured on the photos. We are allowing commercial use from the photographer’s perspective — meaning we, picjumbo photographers, are okay with you (or your client) using the photos commercially. But we cannot represent others who may claim to be owners of copyright or properties captured on any of the photos.

Can I resell picjumbo PREMIUM photos or upload them to a different stock photo site?

No, you can't.

Can I upload picjumbo PREMIUM photos into an image library of our app/website builder/plugin to be used by our users/customers?

Yes, but you need our Photo Redistribution plan for this. Read more information about it here: Photo Redistribution »

Do I have to credit the author?

No, it's not necessary.

Membership-Related Questions

How it works?

After you subscribe to any of our plans, you'll get a receipt email with access link to our PREMIUM Library where you can go through all our collections and easily preview every photo and download any collection to your computer as a ZIP archive. It's like browsing through folders on your computer.

From now, all new PREMIUM photo collections will be landing right into your email inbox.

Can I cancel anytime?

Yes, in your Gumroad Library or via received emails. If you cancel before the end of a billing period, you’ll be receiving new collections until that billing period is over.

What is Gumroad?

Gumroad, Inc. is a place where creative people can sell their products. It's our payment processor that keeps all transactions secure so we can focus on delivering photos :)

I'm a member. Where can I control my account?

On Gumroad or via received emails. Through Gumroad you will be receiving new collections and you can access all received collections in your Gumroad account as well.

To get access to our PREMIUM Library, please find your receipt email with access link.

I'm a member. Where can I get access to PREMIUM Library?

To get access to the PREMIUM Library, please find your receipt email with access link. Through this link you can easily preview every photo and download any collection to your computer as a ZIP archive.

I'm a member. How can I download a collection?

You can preview all collections here on our website. For example, if you want collection #110 Halloween Mood, simply go to the PREMIUM Library and find folder 110 Halloween Mood. You can download full collection as a ZIP file or you can just browse through all photos in high resolution and download photos one by one. Link to the PREMIUM Library is in your receipt email.

Will I get a link to the PREMIUM Library immediately?

Yes, you’ll find it in the receipt email from Gumroad.

How many photos will I get?

50+ new photos every month (sometimes it’s 53, sometimes more than 100) and instant access to all published collections with more than 6,000 PREMIUM photos!

Why is it subscription-based?

Because you get new content every month! In 2018 we added 20+ new collections with more than 1400+ PREMIUM photos.

Can I get a refund?

Given you gain access to our whole library instantly and there are no strings attached (meaning you can cancel anytime), we do not generally offer refund on a purchased subscription.

But don’t worry, if you cancel before the end of a billing period, you’ll be receiving all new collections until that billing period is over.

If you want to be 110% sure about entering the next billing period, set a reminder e.g. 10 days in advance to decide.

Can I get an EU VAT refund?

Yes, you can. See this article on Gumroad.

Can I get an invoice?

Yes, you can generate it in the email receipt.

How can I contact support?

Simply reply to any email you received from us.

Can I search through picjumbo PREMIUM photos?

Unfortunately not at this time. But you can preview all available photos and collections here.

Technical Questions

I cannot open downloaded ZIP file. What should I do?

For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and try to open your ZIP file with any of these apps.

If you still have problems with opening the file, please try to download the file again.

I'm getting "file is corrupted" errors when opening a ZIP file. What should I do?

It's probably because the file is not downloaded completely (unstable connection, no space on your harddrive, ...) or you're using incompatible software.

For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and try to open your ZIP file with any of these apps.

Are you ready to get the full picjumbo power? Subscribe today!

Latest PREMIUM collection was published just 4 weeks ago. Get instant access and do not miss the next one!

Blogger
— PLAN —
Most affordable
  • Instant access to all PREMIUM photo collections (100+ collections with 6,000+ high-resolution stock photos)
  • 50+ new extra stock photos every month straight to your inbox
  • Thematic photo collections every month
  • 3 premium fonts (value $30+) after one month of Membership
  • Unlimited downloads
  • Cancel at any time
  • PREMIUM categories
  • All in One Pack included (containing all 3,000+ FREE picjumbo images)
  • Share with up to 50 members of your team
  • Mockup collections
  • Support for picjumbo project (so we can make more and more photos!)
Subscribe now!
Designer
— PLAN —
Most popular!
  • Instant access to all PREMIUM photo collections (100+ collections with 6,000+ high-resolution stock photos)
  • 50+ new extra stock photos every month straight to your inbox
  • Thematic photo collections every month
  • 3 premium fonts (value $30+) after one month of Membership
  • Unlimited downloads
  • Cancel at any time
  • PREMIUM categories
  • All in One Pack included (containing all 3,000+ FREE picjumbo images)
  • Share with up to 50 members of your team
  • Mockup collections
  • Support for picjumbo project (so we can make more and more photos!)
Subscribe now!
Agency
— PLAN —
For big teams
  • Instant access to all PREMIUM photo collections (100+ collections with 6,000+ high-resolution stock photos)
  • 50+ new extra stock photos every month straight to your inbox
  • Thematic photo collections every month
  • 3 premium fonts (value $30+) after one month of Membership
  • Unlimited downloads
  • Cancel at any time
  • PREMIUM categories
  • All in One Pack included (containing all 3,000+ FREE picjumbo images)
  • Share with up to 50 members of your team
  • Mockup collections
  • Support for picjumbo project (so we can make more and more photos!)
Subscribe now!

Both monthly and annual plans can be cancelled at any time. All prices excluding EU VAT. See here how to get EU VAT refund.

Coming soon to PREMIUM Membership:

New stock photo collection is coming soon! Join now!

New stock photo collection is coming soon! Join now!

New stock photo collection is coming soon! Join now!

New stock photo collection is coming soon! Join now!

New stock photo collection is coming soon! Join now!

In a Vineyard Cycling Tiramisu Farmers Market Schaumrolle Icelandic Waterfalls Summer Refreshments Picnic #2 Bitcoin Coins Monaco Snake Pizza Cleaning Baby Paying with Smartphone In The Mountains Valentine’s Day 2019 Iceland Sneak Peek Salmon Steak Shopping

See all collections »

new collections every month   •   50+ new photos every month guaranteed

Do you know when our latest collection was published?
Just 4 weeks ago!

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