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FAQ

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FAQ

Navigation: Photo Usage QuestionsMembership-Related Questions, Technical Questions

Photo Usage Questions

Can I edit picjumbo PREMIUM photos?

Yes, you can.

Can I use picjumbo PREMIUM photos on social media?

Yes, you can.

Can I use picjumbo PREMIUM photos in my blog posts?

Yes, you can.

Can I use picjumbo PREMIUM photos in HTML/PSD/PowerPoint templates that I sell?

Yes, you can. It would be greatly appreciated if you could credit picjumbo website in your product description.

Can I use the photos commercially (e.g. for client’s works)?

Yes, you can. However, please keep in mind, that although the photos listed here can be used for commercial purposes, some photos do not have model or property release. Some photos may also contain copyrighted brands, logos, objects or personal properties.

Can I sell themes or templates with picjumbo PREMIUM photos included in the design?

Yes, you can keep the photo in your theme/template/keynote files etc., but you cannot redistribute the pictures as a file. It would be greatly appreciated if you credit picjumbo website in your product description.

What about all the photos with logos or trademarks?

Just like on any other stock photo site, you are responsible for how you use the photos. Be respectful to registered trademarks, brands, objects or properties captured on the photos. We are allowing commercial use from the photographer’s perspective — meaning we, picjumbo photographers, are okay with you (or your client) using the photos commercially. But we cannot represent others who may claim to be owners of copyright or properties captured on any of the photos.

Can I resell picjumbo PREMIUM photos or upload them to a different stock photo site?

No, you can't.

Can I upload picjumbo PREMIUM photos into an image library of our app/website builder/plugin to be used by our users/customers?

Yes, but you need our Photo Redistribution plan for this. Read more information about it here: Photo Redistribution »

Do I have to credit the author?

No, it's not necessary.

Membership-Related Questions

How it works?

After you subscribe to any of our plans, you'll get a receipt email with access link to our PREMIUM Library where you can go through all our collections and easily preview every photo and download any collection to your computer as a ZIP archive. It's like browsing through folders on your computer.

And from now, all new PREMIUM photo collections will be landing right into your email inbox.

Can I cancel anytime?

Yes, in your Gumroad Library or via received emails. If you cancel before the end of a billing period, you’ll be receiving new collections until that billing period is over.

What is Gumroad?

Gumroad, Inc. is a place where creative people can sell their products. It's our payment processor that keeps all transactions secure so we can focus on delivering photos :)

I'm a member. Where can I control my account?

On Gumroad or via received emails. Through Gumroad you will be receiving new collections and you can access all received collections in your Gumroad account as well.

To get access to our PREMIUM Library, please find your receipt email with access link.

I'm a member. Where can I get access to the PREMIUM Library?

To get access to the PREMIUM Library, please find your receipt email with access link. Through this link you can easily preview every photo and download any collection to your computer as a ZIP archive.

I'm a member. How can I download a collection?

You can preview all collections here on our website. For example, if you want collection #110 Halloween Mood, simply go to the PREMIUM Library and find folder 110 Halloween Mood.

You can download full collection as a ZIP file or you can just browse through all photos in high resolution and download photos one by one. Link to the PREMIUM Library is in your receipt email.

Will I get a link to the PREMIUM Library immediately?

Yes, you’ll find it in the receipt email from Gumroad.

How many photos will I get?

50+ new photos every month (sometimes it’s 53, sometimes more than 100) and instant access to all published collections with more than 6,000 PREMIUM photos!

Why is it subscription-based?

Because you get new content every month! In 2018 we added 20+ new collections with more than 1400+ PREMIUM photos.

Can I get a refund?

Given you gain access to our whole library instantly and there are no strings attached (meaning you can cancel anytime), we do not generally offer refund on a purchased subscription.

But don’t worry, if you cancel before the end of a billing period, you’ll be receiving all new collections until that billing period is over.

If you want to be 110% sure about entering the next billing period, set a reminder e.g. 10 days in advance to decide.

Can I get an EU VAT refund?

Yes, you can. See this article on Gumroad.

Can I get an invoice?

Yes, you can generate it in the email receipt.

How can I contact support?

Simply reply to any email you received from us.

Can I search through picjumbo PREMIUM photos?

Unfortunately not at this time. But you can preview all available photos and collections here.

Technical Questions

Can I download all files at once?

There are about 250 GB of data in our PREMIUM Library and it is not possible to ZIP it all on-the-fly. For collections, there should be no problem with downloading about 5-10 collections at a time.

For Categories or All in One Pack I'd recommend downloading one folder after another (not the whole 'Categories' or 'All in One Pack' folders).

Always use Decompressor.app on Mac or 7-zip on Windows for unarchiving downloaded ZIP files.

Can I switch between list and gallery view in PREMIUM Library?

Yes, you can. The setting is in the right top corner — select Tiles for gallery view.

Can I download only a few photos instead of full collection?

Yes, simply select your favourite photos in PREMIUM Library and click Download. You'll get a ZIP archive only with selected photos.

I cannot open downloaded ZIP file. What should I do?

For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and try to open your ZIP file with any of these apps.

If you still have problems with opening the file, please try to download the file again and make sure you have enough free space on your hard drive.

I'm getting "file is corrupted" error when opening a ZIP file. What should I do?

It's probably because you're using incompatible software. For bigger ZIP files you need more powerful software, please install Decompressor.app on Mac or 7-zip on Windows and try to open your ZIP file with one of these apps.

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  • Cancel at any time
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Both monthly and annual plans can be cancelled at any time. All prices excluding EU VAT.

The best of best: download our most popular stock photo collections

Christmas Photos Vol. 4
Photos
156
Published
December 11, 2019
#137
Cycling
Photos
181
Published
October 13, 2019
#133
Icelandic Waterfalls
Photos
196
Published
August 7, 2019
#129
Monaco
Photos
201
Published
May 15, 2019
#125
Valentine’s Day 2019
Photos
131
Published
January 30, 2019
#118
Little Fall Collection
Photos
48
Published
November 1, 2018
#112
Dark Leaves
Photos
25
Published
September 20, 2018
#109
Ink
Photos
113
Published
July 10, 2018
#104
Venice, Italy
Photos
67
Published
June 16, 2018
#103
Cinque Terre
Photos
138
Published
April 16, 2018
#98
Lago di Braies
Photos
122
Published
December 4, 2017
#90
Happy Life
Photos
42
Published
June 1, 2017
#82
Jessie The Dog on Christmas
Photos
18
Published
December 6, 2016
#71
Icons of San Francisco
Photos
66
Published
October 17, 2016
#68
Fit Life Vol. 2
Photos
35
Published
September 19, 2016
#67
San Francisco at Night
Photos
49
Published
July 29, 2016
#65
San Francisco Sneak Peek
Photos
20
Published
June 5, 2016
#61
Roses
Photos
37
Published
February 13, 2015
#38

See all collections »

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